International Returns Policy

At Staunton International, your satisfaction is our priority. If you're not completely satisfied with your purchase, you may return the item within 30 days of delivery for a refund or exchange, provided it is returned in its original condition and packaging.

Return Conditions

✔ Items must be unused and in original condition
✔ Must include all original packaging
✔ Custom or personalised items are non-returnable unless faulty
✔ Return shipping costs are the responsibility of the customer unless the item was defective or incorrect

How to Initiate a Return

Please email sales@stauntoninternational.com with your order number, reason for return, and photographs if applicable. Our team will reply with return instructions and the appropriate address.

Return Addresses

United Kingdom

Refunds

Once your item is received and inspected, we’ll notify you via email. If approved, a refund will be processed to your original payment method within 3–7 business days. Processing times may vary depending on your bank or provider.