Best Sellers

Returns

Returns & Exchanges

Our Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 30 days of receipt for a refund or exchange, provided it is returned in its original condition and packaging.

To initiate a return or exchange, please email us at sales@officialstaunton.com with your order number and reason for return. We will guide you through the process and provide the correct return address based on your region.

Return Address – United Kingdom

The Staunton Chess Company
Unit 3, Garners Lane
Whitchurch, Shropshire
SY13 2NF
United Kingdom

Need Assistance?

If you have any questions about returns, exchanges, or order issues, please don’t hesitate to reach out. Our team is happy to help and will respond within 24 hours.

Email: sales@officialstaunton.com